Managers
Nicole Ishay
Posted on August 2, 2022
Nicole started her career at the U.S. Department of Education in an entry-level administrative position. She was soon promoted to student loan collections, where she amassed 15 years of experience in collecting defaulted student loans for the Department, ending her tenure there as a collections manager.
She joined TIC after being referred to us by Todd Figard and Michael Blue. She wanted to expand her skills and expertise in the collection industry and found Time Investment Company to be the right opportunity, at the right time, with the right people.
“The culture here at TIC is something that I am not used to, and I knew I would fit right in,” says Nicole. “Learning new things every day and making an impact in the organization’s growth is what I am most passionate about.”
Outside of work, Nicole loves walking, shopping, and traveling.
The TIC Core Value she holds dearest is Fun. “It helps people to have a more positive mindset, enjoy higher levels of well-being, and better mental health.”
“Fun at work is a key element of employee happiness.” She quips when asked what values here at TIC are most close to her heart, continuing, “I chose Fun as one of the TIC Core values because it helps people to have a more positive mindset, enjoy higher levels of well-being and better mental health.”
Toni Steldt
Posted on August 2, 2022
Toni comes to TIC with a strong background in customer service in a variety of contexts – from waitressing to manufacturing.
She chose to join us at Time Investment Company because of our focus on employees and providing them room for growth.
Outside of the office, Toni’s hobbies include camping with her family, having bonfires in the backyard, and motorcycling.
Toni relates most to the TIC Core Value of Fun. “I believe laughter is the best medicine,” she says.
Thomas Lassa
Posted on August 2, 2022
Thomas has decades of experience in underwriting and credit management. He spent ten years at Chase Bank in underwriting and worked for years at CNH Industrial (Case & New Holland), where he underwrote financing for construction and farming equipment.
He’s also a veteran of the automotive financing industry, having worked on the underwriting team for Maserati Financial, a captive lender for Maserati and Ferrari dealerships. Additionally, Thomas spent 10 years as a manager at GM Financial.
Thomas joined Time Investment Company because he wanted the challenge of helping a smaller, family-run business grow, and to play a role in developing our new underwriting platform and credit policies.
His hobbies include golfing and spending time with his two children. Which, as it happens, often includes golfing.
For Thomas, Integrity is the TIC Core Value that resounds with him most.
“When I was underwriting loans in the auto finance world, I saw a lot of fraud perpetrated by the customers and some unethical things perpetrated by the auto dealers,” he says. In contrast, leaders in the banking industry taught him the importance of integrity – and the power of a clear audit.
“I strongly believe in protecting the customer from abuse and following all the lending regulations,” says Thomas. Which is why we at TIC wanted him aboard.
Jamie Phillips
Posted on August 2, 2022
Jamie spent over 15 years in various roles at Bank of America, culminating in a four-year tenure as Director, Global Principal Investments Finance. In that role, he served as the chief financial officer for BAML Capital Access Funds, where he supported the firm’s growth from $175 million to $1.2 billion in commitments.
He then spent several years as Accounting Director at GMR Marketing before joining the Time Investment team.
Jamie joined TIC because he likes the indirect lending/consumer finance industry, and he likes the culture at our company.
Jamie holds a Master of Business Administration Degree from the University of Chicago.
His hobbies include cooking, hurling, and watching his daughter play sports.
The TIC Core Value of Excellence holds a special place in Jamie’s heart.: “I am always trying to improve and make things better,” he says.
Mary Kelly
Posted on August 2, 2022
Mary came to TIC after serving as a Customer Service Team Leader at Alta Resources in Neenah, Wisconsin, where she worked for Johnson & Johnson, Kellogg’s, and Purina Pet Care. Before that, was also the Sample Department Manager for the County Materials Corporation, where she experienced driving standard operating procedures as a production foreman. For six years, Mary also ran her own business as a personal chef.
Mary joined TIC because she was ready and excited to move forward with her career in a new industry.
Mary’s hobbies include crocheting, watching movies, going to farmer’s markets, and walking.
Our core value that resonates with Mary the most is Fun! “When the workday gets long, a bit of laughter makes the time go by,” she says.
Michael Blue
Posted on August 2, 2022
With 25+ years of call center experience and two decades in collections, Michael has a strong track record of leading teams to increase recoveries on multiple portfolios such as out-of-statute debt, credit cards, medical, auto, and private and government student loans.
Michael comes to TIC after more than 20 years of working in a corporate environment. Prior to joining TIC in 2019, Michael served as the Extended Business Office Manager at State Collection Service. Prior to that, he spent nearly 14 years at the Van Ru Credit Corporation as a collector, supervisor, collection manager, and assistant general manager.
“I love all the people that I work with and the family atmosphere,” he says of the Time Investment Company. “TIC has become my second family and the company focuses on its core values. This company is full of smiles and is a fun place to work!” he says.
Michael enjoys spending his free time with his family and outdoors camping, riding ATVs, and fishing. He feels that he can never get enough sun.
The TIC Core values that he best relates to is Excellence: “I am committed to setting high expectations for myself and my staff to maximize recoveries and minimize delinquency,” says Michael.