Concierge Department

Rachel Frye

Posted on August 2, 2022

Rachel worked in optical for four and a half years, honing her excellent customer service skills before joining us here at the Time Investment Company. 

She came to Time Investment Company after a current employee told her about working from home and how fun it was her work atmosphere. Rachel applied and we are tremendously happy to have her!

Rachel loves to play volleyball with friends and family, and sit on her patio with her children and neighbors. She also enjoys taking some time to hide in her room to watch Netflix.

Rachel relates to the TIC’s Core value of Fun best as she said “I believe that in work or life you should always enjoy what you do. People are drawn to others that are having fun. I believe that fun is contagious”.

 

Wendy DuBois

Posted on August 2, 2022

Wendy is a veteran with the Time Investment Company. She started in 1999 at our collections desk and was soon promoted to dealer services. Later in her tenure at TIC, she did underwriting and management. Twenty-three years later she is working in dealer concierge, providing outstanding customer service to our dealer clients.

Wendy chose to join TIC while she was working in a daycare facility. A friend working here told her to apply… and the rest is history!

Her hobbies include watching her children play sports, spending time with her family, and traveling.

The TIC Core Values she cherishes the most is Fun. “Don’t you want to come to work and love your job and the place you work for?” she asks. With the fun aspect, you are not just clocking in, doing your job, and going home. You’re making new friends, loving your job, and all while having fun!”

Donald Eversdyk

Posted on August 2, 2022

Donald is an experienced inside sales representative in diverse environments with an excellent skill set in business planning, sales, management, and healthcare.

From 1993 to 2002, Donald worked in structural engineering. If you have ever walked into a Kohl's store, you’ve seen his work: Donald was the CAD designer for every Kohl's location in the United States.

After a decade and a bit of burnout, Donald went back to school (on September 11th, 2001) to get a business degree. 

He came to join Time Investment thanks to a contact from a recruiter. He had some experience in the past, working for Waterstone Mortgage, where he found he enjoyed the Financial Services industry.  And so he was excited to learn more.

A motivated and disciplined self-starter, he holds a bachelor’s degree in business from the University of Phoenix. 

His hobbies include spending time with his family (which includes four children), camping, hiking, biking, fishing, basketball, baseball, football, volleyball, golf, and landscaping. He also enjoys cooking, as well as teaching about money management and budgeting.

Our core value that appeals to Donald the most is Excellence. “From the many assessments I have taken I have been labeled as a perfectionist who always wants to strive to be better,” he says. I love learning every single day and listening to podcasts on how to become better tomorrow.”

 

Monica Sabala

Posted on August 2, 2022

Monica Sabala has a passion for helping others. Which is what attracts her to work in customer care and collections. She now works in the Concierge office at TIC, an inside sales position, setting industry standards in the customer experience field.

She joined the Time Investment Company because it was “a great fit that offered flexibility, remote work, and the opportunity for growth.”

Outside of the office, she treasures family time and sharing the love of the Lord.

TIC's core value that Monica relates to most is Excellence.

“Living a life of excellence is the standard. It’s seen in everything -- attitude, preparation, and execution. To see it in my workplace is very motivating!”

Zach Hafeman

Posted on July 24, 2020

Zach started working at Time Investment Company ever since he graduated from high school 12 years ago. He started out at the company working seasonally while playing Junior A hockey, and then later doing customer verification calls, collections, and cash management duties to learn the business. He continued to work with us while attending college.

Once he graduated, he joined the company full-time, working in the Dealer Services Department. He then took on TIC’s first inside sales position as New Client Growth Strategist and worked in that capacity for three years before being promoted to Concierge Manager in 2022.

Zach enjoys playing golf, and hockey, watching TV shows and movies, spending time at the lake, and watching Packer games. 

Integrity is the TIC Core Value that he holds as the most crucial. “I find it the most important to always be upfront, truthful and trustworthy with not only business customers but also with everyone I interact with on a daily basis,” he says. 

Joe Peplinski

Posted on July 24, 2020

Joe worked his way through college as Junior Golf Coordinator for the Mary Hafeman Golf Experience in Mequon, Wisconsin. After graduating in 2019, Joe joined TIC as an inside sales representative. He has since been promoted to Concierge III Lead, where he strives to provide best-in-class service to our valued dealer clients.

Joe saw the opportunity at TIC as a great experience to start at a finance company and build his resume. He holds a degree in Business Management and Marketing from Edgewood College. 

His hobbies include playing sports and traveling. Of all the Core Values at TIC, Joe likes to focus on Service and Excellence. “The company is all about relationship building and being a team player,” he says. “We are all working together to achieve our goals. I believe this sets us apart from most finance companies. We have that personal touch instead of hearing an automated voice. You will be able to talk to a real person and go over anything in regard to an account.”