GreenSky Review 2022

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For clients, it's hard to make big financial decisions, even when it's for something essential such as health or housing. Deciding on a home improvement project is never an easy decision, and the only thing harder is finding medical service clients feel comfortable with. 

Meaning, as a professional business, you need to ensure the client gets top-quality service and an acceptable financial solution.

For example, in the home improvement business, even when clients know that improvements are due, they are reluctant. And it's no wonder, considering the prices.

From 2017 to 2019, home improvement costs went up to $522 billion in total, making home improvement loans extremely attractive.

And it's no coincidence since all home improvement projects, big or small, cost a pretty penny. A mid-range kitchen remodeling costs $66,196 on average. The price goes up and down depending on the state.

Fortunately, to help your clients with financial solutions, you can introduce them to home improvement loans and healthcare loans from companies such as GreenSky.

Usually, clients hate getting loans since they need to understand loan terms, get loan documents, a credit report, and fill out the loan application. But if your business can make the task easier for them, you're boosting your chances of landing a successful project.

If you're hunting for a loan service you can offer to clients, you probably stumbled upon GreenSky, and you might have already read a couple of GreenSky reviews.

But since you're here means that you have more questions than answers about GreenSky personal loans and how their service works. To help you out, we'll break down the offers GreenSky has and everything else that will be helpful to your decision-making.

What is GreenSky Financing?

GreenSky is a personal loan company based in Atlanta, GA, that offers healthcare and home improvement loans. Greensky has been in business since 2008 and provides the following services: home equity loans, unsecured personal loans, debt consolidation, and cash-out refinances.

They offer rates from 4% APR with fixed or variable terms up to 30 years for qualified applicants who provide proof of income and assets. Greensky has an average customer score of 4.13/5 on Better Business Bureau.

Finally, unlike with usual loans where you get the sum on your bank account, you get the loan on a GreenSky Direct payment card.

How Does GreenSky Work?

GreenSky loans connect borrowers, lenders, and other contractors that clients might need. You can imagine GreenSky as the center of a web that connects all other parties.

This means loans users get aren't GreenSky loans specifically but loans from 3rd party financial institutions such as Fifth Third Bank and SunTrust.

Since GreenSky is in the center and has business connections with banks and marketing solutions for finding clients, it can offer personal loans that require minimal application process compared to other lenders.

GreenSky makes a profit by collecting a percentage from the borrower and the financial institution that offers the loan as a service cost.

The main appeal behind a GreenSky home improvement loan is that the application process is pretty straightforward.

As a service provider, you can connect your client with the lender through GreenSky. All you need is the client's driver's license or another form of ID. Through the GreenSky app, you can easily create an application for the client. Finally, the client needs to fill out personal information such as social security number, annual income, and the loan amount.

In the process, it's smart to let your client know that they authorize GreenSky to exchange personal information with credit bureaus and other institutions by going through the process.

GreenSky does a hard credit pull to assess the borrower's risk through the approval process. If a client meets the requirements, the loan gets approved, and after a quick process, qualified borrowers get the requested amount on the GreenSky Direct payment card.

Clients can spend the loan on almost any home improvement work but not on anything outside the home improvement zone.

For healthcare, patients can use the loan for any form of health service, including dentistry and non-invasive cosmetic service. Meaning, you can offer GreenSky as part of your financial service no matter the healthcare service you're providing.


GreenSky Rates, Terms & Credit Score

Although GreenSky doesn't have an official credit score minimum, to qualify for GreenSky loans, a fair credit score might not be enough. The average FICO credit score is 768. GreenSky offers deferred interest loans, meaning that clients don't have to make monthly payments as long as you pay the loan in full by the time the promo period ends.

Additionally, GreenSky charges an activation fee of $39, but there isn't any origination fee. The difference between the two is that the activation fee is one time. Meaning, if your client agrees to apply for another loan, they won't have to pay again.

With an origination fee, clients have to pay every time they apply for personal loans.

  • Interest rates - 6.99% to 23.99%, depending on your credit.
  • Repayment - Promotional period of either 6, 12, 18, or 24 months.
  • GreenSky loan availability - All 50 states.

For what services can I offer GreenSky loan?

GreenSky is quite workable on using the loan. Once the client gets their Shopping Pass, they can use the 16-digit number to pay you via point-of-sale terminal.

As long as they are using the secured loan on your home improvement projects, it's fine.

You can offer GreenSky personal loans for some of the following:

  • Bathroom or kitchen remodel
  • New floors
  • HVAC installation
  • Roofing
  • Driveway
  • Window/door installations
  • Patios
  • Plumbing
  • Basement refurbishing

In healthcare, things are even simpler since you can offer GreenSky loans for almost any service that you offer your clients.

GreenSky Personal Loan Benefits

GreenSky loan has 0% interest if clients repay the loan in full. Unlike other loan options with fixed monthly payments, clients are fine as long as they refund the total cost until the promotional period ends. Meaning, clients will be more willing to take the loan and pay you with the money they get from lenders.

It doesn't matter if they take a lower or higher loan. GreenSky loan can be a good option for clients who can pay the loan balance inside the promo period.

Another benefit is that the loan application is simple, and you can set up the loan funds rather quickly. The process acts as a point-of-sale, meaning your client doesn't have to get in touch with GreenSky directly. Instead, you can apply in their name and set up the application so that all they need to do is fill it out.

Since there are several financing options, people usually get a personal loan within several days, while a home equity loan might take a couple of weeks.

As long as they meet loan terms, most notably a solid credit score, the process is quick and straightforward. Similar to getting a higher credit limit, GreenSky personal loans depend on the credit score.

Since there are both credit and income requirements, you can suggest your client adding someone to a joint application to boost chances. But keep in mind that GreenSky as a service provider, doesn't allow co-signers. Meaning they can't depend on someone else to pay the loan amounts for them.

GreenSky Personal Loan Disadvantages

To get GreenSky personal loans or a home equity loan, GreenSky doesn't pre-qualify. One of the reasons why the application process is fast.

This speeds up the process for your client getting the loan and you getting paid. But, a hard credit pull will have a short-term negative effect on their credit score. The client's credit can go down by ten points, making them somewhat reluctant to take a loan via GreenSky.

Furthermore, although the main appeal is low interest rates, this only counts if they pay off the loan debt inside the promotional period. Failing to do so results in high-interest charges. If they miss the deadline, the interest rates that generally occur each month add to the balance as a late payment fee.

Many borrowers aren't aware of that when they apply. So when users fail to pay the loan in time, they end up with a bigger debt than they thought.

This ends up reflecting on GreenSky's credit reviews. According to users, GreenSky has far from excellent customer service.

More importantly, it can reflect on your business as well since you're the one offering GreenSky's financial solution.

The initial deferred interest rates attract borrowers, so they rarely take the time to read loan details and genuinely understand how GreenSky loans work.

It's great knowing that they can defer payments. But deferred interest rates are great financing options only for people that are sure that they can pay in time. Otherwise, the fees can quickly stack up, putting them in an uncomfortable position.

This results in a client feeling cheated and although it isn't directly your fault, your reputation can suffer for suggesting them to take a loan via GreenSky.

You have the money in the bag, and you did the job perfectly. But financial troubles leave a bitter taste in the client's mouth, making them reluctant to become returning customers.

One thing to mentions is that the GreenSky loan isn't a secured loan. Meaning, if clients are applying for home improvement loans, their home won't be used as collateral. 

Remind your clients that they can get a free credit report per year, which could be a good idea before calculating the required loan amount.

What is GreenSky Home Equity Loan Alternative?

If you're looking to offer better customer financing, GreenSky isn't the only option on the market. Home improvements and medical bills are costly, so your business needs to pay more attention to finance than others.

GreenSky is an excellent option for some users, thanks to its competitive rates, but drawbacks can harm your business' reputation.

Here are some tips on finding the best customer financing provider.

Check Transparency & Flexibility

From the customers' point of view, things are simple. They either have a good credit score for a loan or not. Same as they can't get a mortgage or student loans, so it's impossible to get personal loans with a bad credit score.

But from a business perspective, more goes into offering financial services that will please customers. Clients aren't aware of the more delicate issues until they start to hurt. And when they start to hurt, you can expect that they will blame you.

When you're looking for a customer financing provider, a dead giveaway is the service's transparency. Zero interest rates and the quick application do sound fantastic, but what hides behind the seemingly great offer?

You can think that it's not your fault since you didn't know about the drawbacks either, but the client will blame you nevertheless.

So the first step is to check how transparent the provider is with their service. Additionally, check how flexible they are. Again, a quick setup is great. But it's of no use to your client if they can't get the amount they need or they can't use the money on the service they want.

Compare Rates

Although googling for best rates is a great start, remember that what you read on most websites is estimates.

Although some providers like GreenSky don't have classic rates, there's always that fine print you and your clients need to read carefully. You need to read it before offering the service, and the client needs to read it before settling on a loan amount.

Once you have the information you need, compare to figure out which option would be best for customers. The research will give you a better idea and the upper hand when negotiating with loan providers.

They all want you to get their services, but does what they provide match your clients' needs? It's essential to remember that you're not looking for a service that fits you the best but your customers.

Ask Questions & Don't Go Head First

The primary mistake borrowers make is that they hurry. By trying to take the easy road, they end up creating more issues along the way. Similar happens to small business owners as well.

Although the GreenSky application process is quick and easy, don't rush. Check online reviews, see if you have any friends with experience with the provider, and get in touch with the provider directly.

Knowing the lender better and having all the loan information ready ensures you have the answers ready when the potential client starts asking questions. 

There will be unpredictable challenges you'll face along the way. You never know what might happen with the client, loan providers, etc.

By preparing yourself, you're eliminating main issues, so you have more time to solve the ones that come along.

If you're unsure and want to check alternatives, read our Care Credit review for healthcare financing or Sunlight Financial review and Service Finance Company review for home improvement.

Time Investment Company vs GreenSky Personal Loans

For customer financing, Time Investment Company can be a great alternative pick to GreenSky. Multiple finance options mixed with a customer-first approach make the whole process a lot easier.

Unlike GreenSky, where your clients through an automatic, machine-regulated process, Time Investment Company has a dedicated support team that helps from the moment clients apply to when they pay the final cent.

Time Investment Company commits to its customers and is willing to offer customized solutions to qualified borrowers. Instead of a one-size-fits-all approach, we create tailor-made plans for every client.

With GreenSky, clients will hardly get in touch with support, but TIC offers both you and your customers a transparent service so that everyone knows what they're getting.

Our family-oriented and empathic approach creates transparency and trust that many people need but rarely get.

Loan Amount

GreenSky: Up to $65,000.

Time Investment Company: Flexible - Every case is unique so that each borrower gets what they need.

Repayment Deadline

GreenSky: Maximum promotional period of 24 months on deferred-interest loans.

Time Investment Company: Flexible - We use the client's financial status and loan amount to determine the best repayment period.

Interest Rates

GreenSky: From 6.99% APR up to 23.99% APR, depending on the credit score.

Time Investment Company: Flexible - Depends on the client's financial profile and what they need.


GreenSky: Customer experience varies. Some customers report stellar service, while many complain about not getting the information they need. Most customers complain about unclear terms for getting the loan. While the process sounds easy, there are details in the fine print that users don't find out until it's too late.

Time Investment Company: TIC has experience with more than 250K clients and handed out more than $75 million in loans. More importantly, clients receive every piece of information they need, so they make the right call. We encourage homeowners and healthcare loan borrowers not to rush. Instead, we provide information, advice, and knowledge that clients need to make the best decision.

Get The Best Home Improvement Personal Loan for You

GreenSky is one of the most prominent home improvement loan providers on the market. But with popularity comes the drawback. They can't provide the top-quality service each customer deserves, so users end up in an endless web of issues.

What sounds good today can end up being more than a minor pain in the neck that you can shake off easily.

Neither home improvement nor a doctor's appointment isn’t something you do every day. So when a customer decides to reach out to you, you should aim for the best service and nothing else. The worse thing that can happen is customers dropping out in the middle of the service because of unexpected financial problems.

If you're looking for reliable customer financing and value a smooth and transparent process, check our application to decide if Time Investment Company is the right choice.

Feel free to ask as many questions as you need, and don't hesitate to ask for advice. Our dedicated team will be more than glad to help you get what you need.


#1 Consumer Financing Provider

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Sara Hafeman

With years of experience in the consumer financing industry, Sara Hafeman currently leads marketing and partner development at Time Investment.

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Wendy DuBois

Wendy is a veteran with the Time Investment Company. She started in 1999 at our collections desk and was soon promoted to dealer services. Later in her tenure at TIC, she did underwriting and management. Twenty-three years later she is working in dealer concierge, providing outstanding customer service to our dealer clients.

Wendy chose to join TIC while she was working in a daycare facility. A friend working here told her to apply… and the rest is history!

Her hobbies include watching her children play sports, spending time with her family, and traveling.

The TIC Core Values she cherishes the most is Fun. “Don’t you want to come to work and love your job and the place you work for?” she asks. With the fun aspect, you are not just clocking in, doing your job, and going home. You’re making new friends, loving your job, and all while having fun!”

Monica Sabala

Monica Sabala has a passion for helping others. Which is what attracts her to work in customer care and collections. She now works in the Concierge office at TIC, an inside sales position, setting industry standards in the customer experience field.

She joined the Time Investment Company because it was “a great fit that offered flexibility, remote work, and the opportunity for growth.”

Outside of the office, she treasures family time and sharing the love of the Lord.

TIC’s core value that Monica relates to most is Excellence.

“Living a life of excellence is the standard. It’s seen in everything — attitude, preparation, and execution. To see it in my workplace is very motivating!”

Joe Peplinski

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Joe worked his way through college as Junior Golf Coordinator for the Mary Hafeman Golf Experience in Mequon, Wisconsin. After graduating in 2019, Joe joined TIC as an inside sales representative. He has since been promoted to Concierge III Lead, where he strives to provide best-in-class service to our valued dealer clients.

Joe saw the opportunity at TIC as a great experience to start at a finance company and build his resume. He holds a degree in Business Management and Marketing from Edgewood College.

His hobbies include playing sports and traveling. Of all the Core Values at TIC, Joe likes to focus on Service and Excellence. “The company is all about relationship building and being a team player,” he says. “We are all working together to achieve our goals. I believe this sets us apart from most finance companies. We have that personal touch instead of hearing an automated voice. You will be able to talk to a real person and go over anything in regard to an account.”

Zachary Hafeman

Concierge Manager

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Zach started working at Time Investment Company ever since he graduated from high school 12 years ago. He started out at the company working seasonally while playing Junior A hockey, and then later doing customer verification calls, collections, and cash management duties to learn the business. He continued to work with us while attending college.

Once he graduated, he joined the company full-time, working in the Dealer Services Department. He then took on TIC’s first inside sales position as New Client Growth Strategist and worked in that capacity for three years before being promoted to Concierge Manager in 2022.

Zach enjoys playing golf, and hockey, watching TV shows and movies, spending time at the lake, and watching Packer games.

Integrity is the TIC Core Value that he holds as the most crucial. “I find it the most important to always be upfront, truthful and trustworthy with not only business customers but also with everyone I interact with on a daily basis,” he says.

Mark Willis

Regional Sales

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With more than 30 years of financial services experience, Mark Willis is a proven, successful leader with a long, winning track record of results in finance, business, and home improvement.

Mark joined TIC in 2021 after being referred by Mike Farrell. A driven self-starter, Mark came to Time Investment Company having achieved years of success as a self-employed consulting and sales professional.

He served as a product sales and solutions manager at Toshiba and was Vice President of Store Operations and Product Management at Axcess Financial. Prior to that, Mark had more than a decade of successful management at Walmart, where he last worked as Senior Director of Category Management, Strategy, and Product Development.

His hobbies include playing golf and making home improvements. He has a bachelor’s in business/corporate communications from Abilene Christian University and an MBA in Management and Operations from Babson F.W. Olin Graduate School of Business.

The cove value that particularly strikes a chord with Mark is Service. “It’s all about taking care of our dealers,” Mark says.

David Bocian

Regional Sales

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David brings more than 30 years of professional experience in both the home improvement and consumer finance industries, making him an ideal match for the Time Investment Company and our customers. Over the years, David has worked with national lenders on both sides as a dealer and as a sales representative.

Prior to joining TIC in January 2022, David was an accomplished operation and finance manager with solid skills in consumer finance, sales, and marketing. He came to us from his position as business development manager at Veracity Strategic Business Solutions in Tampa, Florida. Before that, David was the Director of Sales and Business Development Manager at Castle Credit in Chicago. He also worked for 11 years as the VP of Operations at FJB Associates in Berlin, Connecticut.

David chose to come work for us here at Time Investment Company when he got a surprise call from a recruiter asking if he would be interested in joining the company. “I was so impressed after the first Zoom call with Mike, Tom, and John. Their knowledge of the industry from the dealer’s perspective fascinated me.”

His favorite hobbies include family time with his wife of 25 years and 3 sons. He also enjoys golfing and watching Steeler Football games.

The TIC Core Value that is most important to David is Integrity. He holds a BA in Political Science and Government from Assumption University.

Nicole Ishay

Administrative Recovery Manager

“The culture here at TIC is something that I am not used to, and I knew I would fit right in,” says Nicole. “Learning new things every day and making an impact in the organization’s growth is what I am most passionate about.”

Outside of work, Nicole loves walking, shopping, and traveling.

The TIC Core Value she holds dearest is Fun. “It helps people to have a more positive mindset, enjoy higher levels of well-being, and better mental health.”

“Fun at work is a key element of employee happiness.” She quips when asked what values here at TIC are most close to her heart, continuing, “I chose Fun as one of the TIC Core values because it helps people to have a more positive mindset, enjoy higher levels of well-being and better mental health.”

Toni Steldt

Loan File Manager

Toni comes to TIC with a strong background in customer service in a variety of contexts – from waitressing to manufacturing.

She chose to join us at Time Investment Company because of our focus on employees and providing them room for growth.

Outside of the office, Toni’s hobbies include camping with her family, having bonfires in the backyard, and motorcycling.

Toni relates most to the TIC Core Value of Fun. “I believe laughter is the best medicine,” she says.

Jamie Phillips


Jamie spent over 15 years in various roles at Bank of America, culminating in a four-year tenure as Director, Global Principal Investments Finance. In that role, he served as the chief financial officer for BAML Capital Access Funds, where he supported the firm’s growth from $175 million to $1.2 billion in commitments.

He then spent several years as Accounting Director at GMR Marketing before joining the Time Investment team.

Jamie joined TIC because he likes the indirect lending/consumer finance industry, and he likes the culture at our company.

Jamie holds a Master of Business Administration Degree from the University of Chicago.

His hobbies include cooking, hurling, and watching his daughter play sports.

The TIC Core Value of Excellence holds a special place in Jamie’s heart.: “I am always trying to improve and make things better,” he says.

Mary Kelly

Senior Manager, Customer Care

Mary came to TIC after serving as a Customer Service Team Leader at Alta Resources in Neenah, Wisconsin, where she worked for Johnson & Johnson, Kellogg’s, and Purina Pet Care. Before that, was also the Sample Department Manager for the County Materials Corporation, where she experienced driving standard operating procedures as a production foreman. For six years, Mary also ran her own business as a personal chef.

Mary joined TIC because she was ready and excited to move forward with her career in a new industry.

Mary’s hobbies include crocheting, watching movies, going to farmer’s markets, and walking.

Our core value that resonates with Mary the most is Fun! “When the workday gets long, a bit of laughter makes the time go by,” she says.

Michael Blue

Senior Manager, Collections

With 25+ years of call center experience and two decades in collections, Michael has a strong track record of leading teams to increase recoveries on multiple portfolios such as out-of-statute debt, credit cards, medical, auto, and private and government student loans.

Michael comes to TIC after more than 20 years of working in a corporate environment. Prior to joining TIC in 2019, Michael served as the Extended Business Office Manager at State Collection Service. Prior to that, he spent nearly 14 years at the Van Ru Credit Corporation as a collector, supervisor, collection manager, and assistant general manager.

“I love all the people that I work with and the family atmosphere,” he says of the Time Investment Company. “TIC has become my second family and the company focuses on its core values. This company is full of smiles and is a fun place to work!” he says.

Michael enjoys spending his free time with his family and outdoors camping, riding ATVs, and fishing. He feels that he can never get enough sun.

The TIC Core values that he best relates to is Excellence: “I am committed to setting high expectations for myself and my staff to maximize recoveries and minimize delinquency,” says Michael.

Russell Brown

Director of Platform Applications

Russell has more than 30 years of financial services industry experience working with companies of all sizes. He has a long track record of success in operations, process improvement, and consumer protection regulatory compliance. He has skills in change management and transformation initiatives that support customer loan origination and servicing systems, electronic banking, and debit/credit payment solutions.

He also has an extensive background directing highly skilled financial management teams in supporting and achieving company objectives in a variety of contexts.

Russell holds the Certified Compliance Professional credential from the American Bankers Association’s Institute of Certified Bankers.

Outside of work, Russell enjoys traveling, training for the next Marathon, and spin cycling. He also enjoys the warm weather and is a self-described “sucker for a scenic view.”

The TIC Core Value he relates to the most is integrity. “I’ve always been taught to do the right thing and take ownership of your decisions and actions,” says Russell. The best way to engage with people is to treat everyone the way you want to be treated.”

Sara Hafeman

Director of Marketing and Sales Support

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Sara came to the Time Investment Company from the hospitality industry, where she spent 15 years honing her sales and customer service expertise in a variety of positions, culminating in her role as Director of Catering at Marriott Hotels. She joined TIC in 2011, just as the company was set to expand, and needed someone with a deep background in sales and customer service like hers.

That background soon led her into new roles with TIC, including sales support, marketing, and management.

Sara enjoys outdoor activities like hiking, golfing, relaxing by the lake and loves traveling with family.

Of the TIC Core Values, Sara finds the most resonance with Service. “My whole career has been built around serving my customers and building their trust so they know, no matter what, I will take care of them,” she says.

Jayne Peplinski

Director of Human Resources

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The chief talent officer of Time Investment Company, Jayne started with the Time Investment Company in 2004 as a data entry specialist. She was soon promoted to accounts receivable manager, and then to her current position in 2012.

After a number of years working in the public school system, Jayne came to TIC to be a part of a family-owned business and to make a difference, not just for her family and herself, but also for others.

Outside of the office, Jayne’s favorite activities include hiking, listening to music, reading, and spending time with her family.

Her favorite of the TIC Core Values is Fun. She strives daily to contribute to making the Time Investment Company a joyous place to work, where employees feel valued and appreciated. “My team helps to create a fun atmosphere whether it is volunteering opportunities, fundraising competitions, luncheons, or just handing out candy on Fridays,” says Jayne. “We spend a lot of time working so why not have fun while we are here!?”

Todd Figard

Director of Servicing/Chief Compliance Officer

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Todd has more than 20 years of leadership and management experience in the credit and collections field. He has diverse experiences managing a variety of portfolios and debt types, including auto loans, personal loans, medical debt, utilities, credit card collections, and government debt. He has a proven track record of maximizing recoveries of delinquent and charged-off debts.

Todd joined the Time Investment Company after meeting with the owners and senior leadership and noticing and seeing that our vision and values aligned with his own. He enjoys working with others and working for a company that values people and relationships above everything else. Prior to joining TIC in 2018, Todd worked in a variety of collections and operations roles for Van Ru Credit Corporation, culminating in more than a nine-year stint as general manager.

Outside of work, Todd enjoys outdoor activities such as hiking, biking, and swimming. He also enjoys stargazing, traveling, and putting his Nikon P900 camera to good use. A lifelong learner, Todd enjoys listening to audiobooks and podcasts on business, success, spirituality, theology, health, and anything else that will help to learn and to grow as a person, and better serve his family, community, business associates, and customers.

Todd’s favorite of the TIC Core Values is Integrity. “Integrity and Trust are the foundation that other values rest upon,” says Todd. “True integrity isn’t always popular or convenient, but it is the path I have chosen.”

Paul Worachek

Chief Credit Officer

With three decades of experience in the lending and credit industry, Paul is one of our newer leaders on the team. He joined TIC in May of 2022. “TIC has a terrific reputation in our industry and is a family-owned, values-based company,” says Paul, and this reputation is part of what led him to join TIC as the Chief Credit Officer. “This is the atmosphere and culture I enjoy, and our customers appreciate.”

Paul’s career has focused on credit underwriting, leadership, business development, risk management, and customer success. He enjoys creating a positive experience for customers and team members.

Prior to joining the Time Investment Company, Paul was Vice President of Lending at Marine Credit Union and Regional Vice President of Heights Finance Corporation. He holds a BBA in finance from the University of Wisconsin – Whitewater.

Paul enjoys spending time with his family and friends. He especially enjoys the family cottage trips, annual family apple picking, trips to the Caribbean, and getting to as many Packers, Badgers, and Brewers games as possible. When he isn’t working, you will find Paul outside enjoying a round of golf, going for a walk, or just working in the yard.

Paul’s favorite of the TIC Core Values is Fun:

“Having fun at work is critical in making the other four Values thrive,” says Paul. “We work hard each day striving for excellence, and it is important to enjoy the journey.’

Jonathan Gelhaus

Chief Information Officer

As Time Investment Company’s chief technologist, Jon has more than two decades of information technology experience in the consumer finance and commercial insurance industries. His career focus is on leading effective digital transformation and leveraging technology to create more efficient business workflows. Over the years, Jon has held roles in data security, infrastructure, data warehousing and business intelligence, application development, compliance, and information security.

Prior to joining TIC in 2021, Jon held C-level roles in a private equity-owned consumer finance company where he was a key member of a management team driving double-digit year-over-year growth which ultimately led to a successful sale of that business and a profitable exit for the PE firm.

In 2021 he joined TIC’s leadership with a focus on personal relationships that drive success, not only for our company but also for our dealers and contractors.

Jon’s hobbies include touring the country on his motorcycle, traveling, baking, and camping with his wife of 23 years and 3 young adult children. He lives in West Bend.

His favorite TIC Core Value is Generosity.

“It is not enough to only be successful,” says Jon. “You also need to use that success to make your community a better place to be.” Jon is committed to fostering and nurturing personal relationships that drive success not just for TIC, but also for our dealers and contractors.

Mike Farrell

Chief Operating Officer

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Mike Farrell came to Time Investment Company in 2017, for the opportunity to create unique company growth in the indirect lending industry. He has more than 20 years of experience in banking and commercial lending.

Prior to joining TIC, Mike was the managing director of BlueTrail Finance from 2015 to 2017. Mike spent eight years as President, COO, and CFO of Axiom Bank in Orlando, Florida. Before that, he had a 19-year career at Fifth Third Bank, including experience in business development and finance roles. Mike holds a B.S.B.A. from the University of Dayton and an M.B.A. degree from Xavier University.

His hobbies include cycling, golfing, and hanging out at the beach.

Mike’s favorite of the TIC Core Values is Service. “I have always believed in building valuable relationships.”

John Hafeman

Vice-President, Director of Business Development

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As Director of Business Development, John Hafeman heads our sales team at Time Investment Company. He’s been with TIC for 29 years.

Prior to joining TIC in 1993, John was an outside sales representative for a Wisconsin-based office supply company. He started with TIC as a collection and customer service representative. But his hard work, dedication, and integrity earned him numerous promotions, and he was soon heading up the entire customer service and collection department.

At the same time, John was putting his sales experience to work, working with Tom on the dealer development and dealer relations side of the business.

Today, John oversees all aspects of business development at Time Inc., working tirelessly to build and cement the company’s relationships with contractors, dealers, home improvement firms, water treatment companies, and anyone else whose customers need an affordable financing solution.

Of all the Time Investment Company Core Values, the ones that resonate with John the most are Fun and Generosity, as these two have been keys to getting him through the many trials and challenges along the way.

“Being generous with our time, talent, treasures, and having fun along the way is what it’s all about to me!” says John.

Outside of the office, John enjoys fishing, hunting, and the great outdoors of Northern Wisconsin. He is an avid golfer and member of the West Bend Country Club.

Tom Hafeman


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Tom Hafeman began his career working alongside his brother Mike, doing collections for another finance company. He then took a year off to caddie for his sister Mary, a pro golfer in the LPGA. (Mary won the Women’s Eastern Amateur Tournament in 1981).

Shortly after Tom returned to a more traditional career path, the Time Investment Company was born.

“My brother Mike dreamed of starting his own consumer finance company, and I was just along for a short ride,” says Tom. Here I am, 39 years later, the President of the company, and living the American Dream!”

As a veteran of nearly 40 years with the company, Tom credits his success at TIC to the solid foundation in collections and sales that he and his brother developed over the years.

Outside of work, Tom has a passion for big game hunting and bowhunting and is active in wildlife management. He also enjoys traveling and spending time with his family.

As President of Time Investment Company, Tom played a big role in defining the company’s five Core Values: Service, Excellence, Integrity, Fun, and Generosity, and strives to live them every day.


Mike Hafeman

Chief Executive Officer

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As one of the original co-founders of the Time Investment Company in 1981, Michael Hafeman has a lifelong passion for entrepreneurship. After cutting his teeth working in collections for another consumer finance company in the late 70s, Michael realized that contractors and home improvement companies had a huge unmet need for a first-rate consumer finance company to work alongside with to help make their services affordable for middle-class customers.

“I felt there was a great need for a quality financing partner,” Michael explains. “We would create success by building long-term beneficial relationships not just with contractors, but also with doctors, dentists, and anyone who provides services people need but can’t always afford to pay cash for up front.”

An expert both in consumer finance and life safety industries, Michael was the CEO of the Dallas-based MasterGuard Fire Safety Solutions, an international fire alarm wholesaler, from 1994 to 2000.

His hobbies include spending time with his family, traveling, golfing, and exercising.

Michael relates most strongly to the TIC core value of “Fun:” There’s a cherished poster hanging in the company conference room with a quote from Walt Disney saying, “it’s kind of fun to do the impossible.”

Michael loves what he does, and his energetic and infectious attitude helps make the rest of us love it, too.